Whether a service suits your problem, what it will cost you after your fund rebate, whether we have parking. Someone at the desk reads these and answers within one working day.
For chest pain, sudden weakness or numbness, loss of bladder control, or a serious injury, call 000 or go to an emergency department. For health advice after hours, 13 HEALTH is 13 43 25 84.
Level 1, 14 Tallow Street, Newstead QLD 4006
Shop 2, 88 Marchant Parade, Coorparoo QLD 4151
Tell the practice manager first, by phone or through the form above. Most things are fixed the same week. If you are not happy with how we handle it, you can take it to the Office of the Health Ombudsman in Queensland, or to AHPRA for anything about a practitioner's conduct.
Australian health advertising rules do not allow a clinic to publish patient reviews or stories about their care, so you will not find a quoted patient sentence anywhere on this site. Leave a review on Google or HotDoc if you would like to. We read them, and we are not allowed to reprint them here.
You can ask for a copy of your own clinical notes or a letter for your GP at any time. Records are held securely for seven years after your last visit, and nothing goes to a third party without your written say so, apart from an insurer already funding your care.
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Most questions are answered faster in the first five minutes of an appointment than in an email. The new patient visit is $79.